Terms & Conditions

South African Domestic Rates: Luxury Double Room – 50% off per person sharing 

  • Bookable 30 day prior to arrival
  • Valid until 30 September  2022
  • Subject to availability
  • Payment required 14 days prior to arrival
  • Promotion open to SA Residents only
  • Non-payment will result in the reservation being cancelled
  • Rate includes Breakfast & VAT

Romance Package: R1900 per couple per night 

Our offer includes the following:

• Luxury Accommodation for two for one night
• Sparkling Wine and Canapés
• A 3-Course Dinner
• Romantic Turn down
• Breakfast

  • A 50% deposit is payable within 7 days of making the reservation
  • The balance is payable 30 days prior to arrival
  • If the reservation is made less than 30 days prior to arrival, 100% payment is payable within 2 days of making the reservation
  • Valid until 30 September 2022

General Terms & Conditions:

  • All rates are quoted and payable in ZAR (South African RAND).
  • All rates are quoted per person, per night and include 15% VAT.
  • All rates include accommodation and full English Breakfast but exclude a 1% Tourism Levy.
  • Hacklewood Hill Country House reserves the right to amend rates should there be an increase in VAT or any other statutory levies payable by the hotel.

Children Policy:

  • All children are welcome
  • Subject to availability

Check-In and Check-Out Times:

Check-In time: 14h00
Check-Out time: 11h00


Deposit / Payment Policy:

  • A 50% deposit is payable within 7 days of making the reservation
  • The balance is payable 30 days prior to arrival
  • If the reservation is made less than 30 days prior to arrival, 100% payment is payable within 2 days of making the reservation

Peak Season (21 Dec – 10 Jan) Terms & Conditions: 

  • A 100% deposit is payable within 72 hours of making the reservation 

Peak Season Cancellation Policy:

  • 100% cancellation fee is payable if reservation is cancelled 30 days or less prior to arrival
  • 50% cancellation fee is payable if reservation is cancelled 60-31 days prior to arrival