Hacklewood Hill Country House luxury accommodation in the Port Elizabeth
Hacklewood Hill Country House - Luxury accommodation in Port Elizabeth
African Pride Hacklewood Hill Country House
Central
Reservations

For accommodation enquiries

+27 (0)41 502 3050
reservations@pehg.co.za
   
Hacklewood hill Country House

For general enquiries, including restaurant bookings

+27 (0)41 581 1300
infohacklewood@pehotels.co.za

Terms & Conditions

Rates are:

·Are quoted, invoiced and payable in ZAR.

·Are quoted per person, per night

·Include full English breakfast and 14%

·1% Tourism levy is payable at Hacklewood Hill Country House.

·The PE Hotel Group reserves the right to amend the quoted rates should there be any change in the percentage rate of vat or other statutory levy of tax payable by the PE Hotel Group.

Children Policy:

·Children under 8 years by prior arrangement.

·The applicable child rate will apply for children older than 3 years when sharing with two full paying adults.

·Children under the age of 3 years will be accommodated on a complimentary basis when sharing with two full paying adults.

Tour Guide Policy

Bona Fide Tour Leader accommodation is based on the following terms:

·R650 per driver / guide including breakfast – 1 room available

Check-In and Check-Out Times

·Check-In time: 14h00

·Check-Out time: 10h00

Deposit / Payment Policy

·A 50% deposit is payable within 7 days of making the reservation to guarantee or confirm the reservation

·If the 50% deposit is not received by the hotel, the reservation will be cancelled

·The balance is payable 30 days prior to arrival

·If the reservation is made less than 30 days prior to arrival, 100% payment is payable within 2 days of making the reservation to guarantee or confirm the reservation

Peak Season (21 Dec – 10 Jan)

·A 100% deposit is payable within 72 hours of making the reservation to guarantee or confirm the reservation

Groups

·A reservation will be considered a group when a minimum number of rooms are booked as follows:

·Minimum of 6 rooms

·A 10% non-refundable deposit is due within 7 days of making the reservation to guarantee or confirm the reservation.

·The balance payment is due 60 days prior to arrival.

THE HOTEL REQUIRES A FINAL ROOMING LIST AND ESTIMATED TIME OF ARRIVAL, 30 DAYS PRIOR TO THE GROUP’S ARRIVAL.
Cancellation Policy

·25% cancellation fee is payable if reservation is cancelled less than 30 days prior to arrival

·50% cancellation fee is payable if reservation is cancelled less than 15 days prior to arrival

·100% cancellation fee is payable if reservation is cancelled less than 7 days prior to arrival

Groups

·A 10% cancellation fee will apply to all group reservations cancelled

·100% cancellation fee will apply if a reservation is cancelled less than 60 days prior to arrival

Peak Season (21 Dec – 10 Jan)

·50% cancellation fee is payable if reservation is cancelled less than 60 days prior to arrival

·100% cancellation fee is payable if reservation is cancelled less than 30 days prior to arrival


 

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