Hacklewood Hill Country House luxury accommodation in the Port Elizabeth
Hacklewood Hill Country House - Luxury accommodation in Port Elizabeth

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08 July 2014 Tripadvisor Certificate of Excellence

GINGER RESTAURANT, PUMBA GAME RESERVE, THE SANDS AND HACKLEWOOD RESTAURANT ALL AWARDED 2014 TRIPADVISOR CERTIFICATE OF EXCELLENCE

Recognised as a Top Performing business as Reviewed by Travellers on the

World’s Largest Travel Site

Port Elizabeth Hotel Group is proud to announce that two of our properties and two of our restaurants have received a TripAdvisor® Certificate of Excellence award. The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide.

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings. Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and regency of reviews. Additional criteria include a business’ tenure and popularity ranking on the site.

"TripAdvisor is pleased to honour exceptional hospitality businesses for consistent excellence,” said Marc Charron, President of TripAdvisor for Business. "The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”

The team at the PE Hotel Group are extremely proud of our awards and are determined to maintain the high level of service our customers have become accustomed to.

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